Account Representative - State Farm Agent Team Member
Knoxville
Account Representative - State Farm Agent Team Member
Full Time • Knoxville
Responsive recruiter
Benefits:
- Hiring bonus
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I opened my State Farm agency on December 1, 2025, and I'm excited to continue growing my team. Before becoming an agent, I spent 15 years in the insurance industry, including six years as a State Farm Life Specialist before completing the Agent Aspirant Program. I'm a graduate of Middle Tennessee State University, married with a daughter, and enjoy hiking, camping, reading, college football, and spending time with family and friends.
Being involved in the community is important to me. I'm an active member of Rotary and enjoy participating in local festivals and community events. Building relationships and giving back are core values of both my agency and my family.
Our agency offers a bonus for licensed candidates and is committed to promoting a healthy work-life balance. As our team grows, I'm dedicated to creating an environment where people can build rewarding, long-term careers.
Our culture is positive, supportive, and growth-oriented. I'm looking for someone who is confident, outgoing, career-minded, and brings a positive attitude to work every day. If you're excited to grow alongside a new and expanding agency, I'd love to meet you.
I opened my State Farm agency on December 1, 2025, and I'm excited to continue growing my team. Before becoming an agent, I spent 15 years in the insurance industry, including six years as a State Farm Life Specialist before completing the Agent Aspirant Program. I'm a graduate of Middle Tennessee State University, married with a daughter, and enjoy hiking, camping, reading, college football, and spending time with family and friends.
Being involved in the community is important to me. I'm an active member of Rotary and enjoy participating in local festivals and community events. Building relationships and giving back are core values of both my agency and my family.
Our agency offers a bonus for licensed candidates and is committed to promoting a healthy work-life balance. As our team grows, I'm dedicated to creating an environment where people can build rewarding, long-term careers.
Our culture is positive, supportive, and growth-oriented. I'm looking for someone who is confident, outgoing, career-minded, and brings a positive attitude to work every day. If you're excited to grow alongside a new and expanding agency, I'd love to meet you.
ROLE DESCRIPTION:
As an Account Representative for Marcie Ellison - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.
RESPONSIBILITIES:
- Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Promote successful and long-lasting customer relations.
QUALIFICATIONS:
- Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
- Experience in managing customer relationships preferred.
- Interest in marketing products and services based on customer needs.
- Communication skills - written, verbal, and listening.
- Dedicated to customer service.
- Able to anticipate customer needs.
- Able to effectively relate to customers.
Compensation: $50,000.00 - $70,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Knoxville, TN and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none